When you buy a Film or TV show from us to own, you’ll be able to watch it as many times as you like on any of your registered devices. You’ll also be able to download it to watch offline as many times as you like on your registered devices. If you own something it will not disappear from your library.
When you rent a Film, you’ll have up to thirty days to start watching it before it disappears from your library. After you start watching, you’ll have forty-eight hours to finish watching it. After this time, the Film will be removed from your library.
Rented Films also come with download restrictions. You can download a rental onto just one mobile device (iOS or Android). Once downloaded, you will not be able to watch it on any other device. Don’t delete it before you finish watching it or you won’t be able to watch it anymore.
We only offer Films to rent. In order to watch TV shows, you’ll need to buy them to own.
Where can I find my rented or owned?
To watch something that you’ve rented or own, got to ‘My TV’. My TV can be accessed in different ways depending on the device you’re using:
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I am using device… |
My TV can be accessed by… |
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TalkTalk TV box (or Plus box) |
The TV box is the one device which -for now- doesn’t store your rented and owned content in ‘My TV’.
To get to your content, press the ‘TalkTalk’ button on your remote (on newer remote models, this will be the ‘More TV’ button).
When the menu opens, go to ‘My stuff’. |
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TalkTalk TV Website (on PC or Mac) |
‘My TV’ is always in the menu at the top of the page |
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TalkTalk TV Website (on a mobile device) |
There is a menu icon in the top left corner of the screen. Tap it and you’ll find ‘My TV’ in the drawer that opens. |
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iOS or Android App |
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Samsung or LG Smart TV |
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Xbox One |
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Once in ‘My TV’ (or ‘My stuff’ in the case of the TV box) you’ll see tabs for each of the boosts you’re subscribed to and another titled ‘Rented and owned’. The rented and owned tab contains everything you own or have rented from TalkTalk TV.
If you have no Boosts, your rented and owned content will be displayed as soon as you go to My TV and you won’t see any tabs.
I’ve bought or rented a title I don’t want. Can I get a refund?
If you haven’t yet watched it then we’ll be happy to give you a refund. Just get in touch with our customer services team and we’ll remove the title from your library and refund it.
Do bear in mind that if you start playing it back and then change your mind, you’ll no longer be eligible for a refund.