TalkTalk TV currently supports the latest version of iOS and Android plus two older versions. So as the new exciting release of iOS12 has arrived we can no longer support Apple devices using iOS 9 as they become incompatible for us to use.
There is no need to panic, in most cases where you are using iOS 9, you can continue to use the TalkTalk TV app by upgrading your device to iOS 10. However, for a small number of devices, you will not be able to upgrade your operating system to iOS 10 as Apple don't support it on the following devices:
- iPhone 4S
- iPad 2
- iPad 3
- iPad Mini 1
If you are not sure what model your device is, please check the following links to find out:
What model is my iPhone: https://support.apple.com/en-ca/HT201296
What is my iPad model: https://support.apple.com/en-gb/HT201471
For the above links, you’ll need the model number of the device. Sometimes, the model number may be worn off the case. If this has happened, you can find your model number in the Settings app.
Find your model number: https://support.apple.com/en-gb/HT208200